"Achieving Excellence Together!"

Applying for Ontario Works and/or Child Care Fee Subsidy
Individuals who wish to apply for Ontario Works Assistance and/or
Child Care Fee Subsidy please call our intake phone line
locally at: 705-474-1923 or toll free at 1-877-319-5411
for an application to be completed over the phone.
 NEW Online Application for Social Assistance www.ontario.ca/socialassistance
About the online application
District of Nipissing's Summary Report on the Review of Social Assistance in Ontario
Review of Social Assistance Discussion Paper 2
Office Locations
200 McIntyre St East
North Bay, ON P1B 8J8
Phone: 705-474-2151
Toll Free: 1-877-829-5121
            STURGEON FALLS
186 Main St West
Sturgeon Falls ON P0H 2G0
Phone: 705-753-5400
Toll Free: 1-800-461-9554
380 Main St
Mattawa, ON P0H 1V0
Phone: 705-744-0395
What is Ontario Works?
Ontario Works is an active employment program designed to assist persons in need.  The intent of the program is to provide various supports to eligible persons.  The goal is to support participants in achieving independence and self reliance.

Employable persons applying for social assistance and those currently receiving assistance are required to actively participate in Ontario Works.  Disabled persons and sole support parents with pre-school children may also participate on a voluntary basis.
Click here for information on applying for Ontario Works Assistance.
Program Components
OW Service Plan and and Employment Protocol
Ontario Works is comprised of four distinct components.

Financial Assistance

There are three types of Financial Assistance.
  • Income Assistance
  • Special Assistance
  • Emergency Assistance
Employment Support - ERC

Various employment supports may include:
  • Basic Education
  • Job Skills Training
  • Literacy and Numeracy Programs
  • Resume and Cover Letter Preparation
  • Life Skills Training
Participant Resource Handbook

Community Placement

Community Placement gives persons receiving social assistance the opportunity to contribute to their communities, learn basic work and life skills, gain experience and make contacts for future employment.

Non-profit and public sector organizations can sponsor community placements. Placements can be up to six months in length and a maximum of seventy hours per month.

Employment Placement

Job placement is made available to participants who have completed four months of active job search without success. Participants are referred to employment placement agencies.  The agency will assist participants to secure employment by linking them with potential employers.

Participants interested in becoming self-employed can be referred to a Self-Employment development agency where appropriate.
LEAP - Learning, Earning & Parenting
LEAP is a community program delivered by Ontario Works. The program is mandatory for 16 and 17 year old parents who are in receipt of social assistance.  Parents between the ages of 18 and 21 may participate voluntarily.

We understand the difficulties of being a parent and going to school.  LEAP is a program that will help support participants to graduate with grade 12, while learning additional parenting and employment skills.

To be eligible for assistance within the LEAP program a recipient must be attending school as well as various parenting programs.  The LEAP program is here to help participating parents stay on track and stay in school.

Participants in LEAP can receive additional funding for such things as:
  • child care
  • transportation
  • school supplies
  • tutoring
  • school clothing
  • field trips
  • recreational activities
  • graduation fees
  • activities for you and your child
The LEAP program offers a cash incentive, upon graduation, towards future educational pursuits.
Ontario Works Child Care
A component of Ontario Works is the provision of Child Care funds for participants.  Monies can be issued to cover licensed or unlicensed care necessary to support participation and/or employment.
Supports To Employment Program - STEP
The intent of STEP is to encourage and assist participants towards financial independence.  This is made possible by providing financial incentives for participants to earn income through employment and training in the form of exemptions and recognition of child care costs.
Eligibility Review Program
This program is established to investigate the eligibility of present and past applicants and recipients.  Upon completion of the investigations, decisions are made regarding ongoing eligibility, overpayments or arrears and where warranted, there may be a referral to the police for legal action.

To report a potential fraud allegation, please call the Welfare Fraud Control Hotline: 1-800-394-7867

Eligibility Review Officer Provincial Directory
Family Support Program
The purpose of the Family Support Program is to assist parents in receipt of Ontario Works Assistance to pursue adequate support in accordance with child support guidelines, either in court or through obtaining out-of-court settlements.
Interactive Voice Response - IVR
The IVR is a toll free telephone system that provides general information to participants about Ontario Works and selected information about personal case files including:
  • Most recent cheque amount and date
  • Previous cheque payments (within the last 45 days)
  • Overpayments
  • Case file status
Participants can obtain cheque information for the next benefit month, by calling the IVR after the 26th of the current month.

To contact the IVR, phone:  1-800-808-2268

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